madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 0250094409
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive an OTP, first, ensure your internet connection is stable and strong. Wait for a moment after initiating the send OTP process, and if you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to customer support for assistance with account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once updated, you can enjoy the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. However, bonus money cannot be withdrawn, and only winnings from gaming activities are eligible for withdrawal. This means users can only cash out the money they've earned from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know-Your-Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and storing all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete tasks in 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delayed payment processing can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used within the gaming platform and cannot be withdrawn. Money earned from playing games with the bonus amount is eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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